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We are working hard to ensure all our services are available to you during Movement Control Order with minimal disruption.
All our branches remain open. We are revising our operating hours from 9.30am to 3.00pm, Monday to Friday, starting 23 March 2020 to 31 March 2020 as safety measures to ensure the well-being of our clients and staff.
Self-service terminals (including ATM, cash deposit and cheque deposit machines) operating hours will also be revised from 7.00am to 10.00pm daily from 22 March 2020 to 31 March 2020.
Additional precautionary measures are in place to safeguard your health when you visit us.
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We have taken a series of actions to reduce transmission risk and are working closely with the relevant authorities, while continuing to transact business and serve you.
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We practice sanitisation of our branches and have placed hand sanitiser at all our branches.
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Masks have been provided to all our employees. You may notice some of our colleagues are wearing masks as a precautionary measure, but rest assured, they are well and ready to serve you.
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All our branches are now equipped with thermal checking capabilities. Colleagues and visitors who display temperature of more than 37.3°C will not be allowed entry into the branch and will be advised to seek immediate medical attention. These precautions are in place to safeguard all our clients.
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For Priority Banking clients, your Relationship Manager is enabled digitally to continue serving you.
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For all other clients, our 24-hours Client Care Centre hotline 1300 888 888 is available to assist you with your banking needs.
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Our Online Banking and the SC Mobile App is also available 24/7 where you can get everyday banking transactions done from the safety and comfort of your home:
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Balance Enquiry
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Checking your balances? View details with just one tap
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Update Profile Details
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Changed your address or mobile number? Raise a request to update your personal particulars
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Service Requests
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Need to request for a banking service? Raise a request and check the status easily
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Transfers & Payments
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Making a transfer or payment? Simply swipe to transfer and share the receipt with your recipient
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Apply for Products
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Looking for a new product? Apply for credit card* from the comfort of your home
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*Only offered by Standard Chartered Bank Malaysia Berhad
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Secure Mailbox
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Have further queries? Email us securely from your Inbox on SC Mobile or Online Banking
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Please also stay vigilant and beware of email scams, phishing or ransomware attacks that are taking advantage of the COVID-19 situation and note that the Bank will not ask you for your financial information during contact tracing calls.
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Should you need any assistance in managing your loan/financing with us, you may apply for the option to pay interest/profit only on your instalment loans/financings for up to six months.
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Standard Chartered Bank Malaysia Berhad 198401003274
Standard Chartered Saadiq Berhad 200801022118
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Experience the multi-award-winning digital banking
designed for you with Standard Chartered.
Download the latest SC Mobile Banking App today.
Available on App Store and Google Play.
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