Concessions for COVID-19 impacted Individuals and Businesses 


In line with the Circular No. 5 of 2021 issued by the Central Bank of Sri Lanka (CBSL), Standard Chartered provides an extended concession for credit facilities obtained by Businesses and Individuals, who are impacted due to the COVID-19 outbreak.


Eligible credit facilities for Moratorium

Personal Loans, Mortgages, Term Loans, Overdrafts or any other credit facilities in Rupees and Foreign currency, which are in the performing category as at 15 May 2021.

Moratorium offer

Moratorium is for both capital and interest commencing 15 May 2021 to 31 August 2021.

How to request for the Moratorium

  • Eligible borrowers who wish to avail the Moratorium, shall make a request on or before 21 June 2021 through the respective Relationship Manager, Branch network, Client Centre on 0112480480 or via an email to
  • When requesting, clients are required to send:
    • Duly filled Client Instruction Template, and
    • Proof of Income impact.
  • As proof of income impact, salaried clients shall produce:
    • A latest salary slip reflecting impacted income with a pre-impact salary slip OR
    • A letter from the employer confirming the impacted income.
    • As proof of impacted income, self-employed clients and businesses shall produce pre and post impacted bank statements.

Structuring of repayment plan for Moratorium

Personal Loans, Auto Loans, Mortgages, Secured Term Loans and Business Mortgage Loans

  • Applicable Interest rate for the total deferred amount will be 6.18% p.a. for the deferred period.
  • You may choose to pay the deferred amount with interest

(a) At the end of the Moratorium period as a one-off payment or
(b) By adding to the existing loan outstanding for the same tenure or
(c) By restructuring the existing loan facility over an extended period subject to an agreed interest rate with the Bank. Based on client request, the relevant tenure can be agreed upon.

  • Moratorium for Secured Lending facilities will be offered only up to the cash cover. As such, the interest and capital portion applicable for the payment holiday should not exceed the value of the collateral.

Concessions given for Credit Cards

  • Please call us on our Client Care hotline or reach out to your Relationship Manager for the following:
  • For a waiver on the Late Payment fee charged between 15 May 2021 to 30 June 2021, where your repayment was impacted due to the prevailing pandemic situation.
  • To request for an extension on your due date, if your income is impacted from the prevailing conditions due to COVID-19 (applicable for statement due dates falling between 15 May 2021 – 31 August 2021). The request will be accommodated on the eligibility of each client as per Regulatory guidelines. The interest, however, shall continue to be accrued to your revolving balance during the period.
  • If you would like to settle your instalment plan payments earlier than the scheduled final settlement date, we would be pleased to waive off the Early Settlement fee pertaining to same.
  • Cheque return fee is waived off till 30 June 2021.

Other concessions

  • Validity period of cheques valued less than LKR500,000 will be extended till 30 June 2021
  • Charges for cheque returns and stop payments will be discontinued till 30 June 2021  
  • On request, late payment fees could be waived for delayed loan repayments during the ongoing travel restrictions
  • Due dates will be extended  based on your request for revolving credit facilities, such as temporary overdrafts or working capital, due between 15 May – 31 August 2021. However, the interest will be charged for the deferred amount.
  • No penal interest applicable during 15 May to 31 August 2021.

Please note: The above terms remain subject to any other terms and conditions which may be applicable as per the directions issued by the CBSL from time to time.

Further, any eligible borrower who has the capacity to service the loan repayment is expected to service such loan repayments instead of requesting for this extension

Thank you for banking with Standard Chartered.


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