Dear Client,
 
Thank you for your continued banking relationship with Standard Chartered Bank ("SCB").
 
We take this opportunity to apprise you of the actions in relation to accounts with cheque facility, in the event of frequent dishonour of cheques. We are making the following amendments (changes) in terms & conditions, applicable to your banking relationship with us, to address instances of frequent dishonour of cheques.
 
The following table states the impact on your bank account w.r.t. frequent cheque returns:
 
Cheque value Number of Cheques/NACH/ECS
returned due to insufficient funds
in account
Impact on SCB
bank account
₹1 Crore & above Four (4) cheque returns
in a financial year*
Stoppage of cheque
book issuance
₹1 Crore & above Twenty-Five (25) cheque
returns in a financial year*
Account closure with
30 days notification
Below ₹1 Crore Twelve (12) cheque returns
in preceding twelve (12) months
Stoppage of cheque
book issuance
 
*Financial year - 1 year period starting from 1 April and ending on 31 March.
 
Considering the above, we urge you to kindly maintain sufficient balance in your account before issuing any cheques, to avoid any inconvenience. We would request you to bring the contents of this email to the attention of any other joint-name account holder(s).
 
Please note that the terms & conditions related to frequent dishonouring of cheques would be effective from 1 July 2022 .
 
Note: Cheque Book facility will be provided to the customer for making withdrawals of funds/payments from the account. Cheque Book facility will be provided at the discretion of SCB and may be withdrawn if the facility is not used by the customer in accordance with SCB’s terms & conditions, applicable to your banking relationship with us, for providing the facility. In this regard, particular mention is made of SCB’s right to withdraw the Cheque Book facility if cheques issued by the customer on the account are frequently dishonoured due to insufficient funds maintained in the account. Frequent dishonour of cheques issued on the account due to insufficient funds may also result in closure of the account by SCB, with prior intimation of at least 30 days through letter/email or other means suitable to SCB (at the registered address/email ID).
 
 
Should you require any clarifications or assistance in this regard, please call us at our Phone Banking numbers, speak to your RM, or write to us at customer.care@sc.com. Please visit https://www.sc.com/in/contact-us/ for further details.
 
Assuring you of our best services always.
 
Yours sincerely,
Standard Chartered Bank
 
(This is a computer-generated email and does not require a signature)
 
 
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