Standard Chartered Bank Hong Kong

Stay alert - dont't fall for fake messages

Confused by seemingly legit SMS or email messages? Fraudsters are constantly evolving — even messages sent from seemingly familiar sources can be traps. Standard Chartered shows you how to identify convincing fake messages by unravelling the latest fraud techniques, and how to avoid falling for scams.

Can you spot anything suspicious in just a few seconds?

Watch out

Your personal and credit card information will be stolen if you raise the dispute using the link given!

Reminder: We will never send you a link requesting your personal data through SMS or email. Please enable Push Notification alerts in SC Mobile App to receive updated notifications from us.

Investment in “A-Shares”

With rapid advancements in technology, recently fraudsters have again come up with new ways to make investing in "A-Shares" become a trap at any time!

Scammers impersonate specialists and invite people to join their investment classroom groups through SMS or instant messaging applications. They offer inside information, low-risk investments, and high returns as bait, tempting you to click on suspicious links to download fake apps or open accounts, and may even request you to transfer funds to unknown personal bank accounts.
To gain your trust, the fraudsters may deliver a small return or fake profit records. However, after you have deposited more, they will flee and leave you with nothing.

Anti-fraud tips - What should you do if you receive suspicious messages?

	Ignore the message and delete it immediately
	Contact the relevant institution through official channels to verify the authenticity of the message
	Call the “Anti-Scam Helpline 18222” for enquiries
	Click on any hyperlinks embedded in messages to log in to websites or download files

For general suspicious messages, you can undertake a security check by entering the suspicious calling number, website or transferee’s account number on “Scameter” or “Scameter+”, the mobile application of “Scameter” ¹.

For investment-related messages, you can also check the public register of licensed persons and registered institutions on the website of the Securities and Futures Commission (SFC) and invest through registered investment institutions.

Learn more about cybersecurity:
sccom/hk/cybersecurity-edm

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Remarks:

Please note that the legitimate Scameter website and Scameter+ app do not collect users’ personal information, require login or offer customer service.

The responses you provided will be collected on an anonymous basis, which will be processed by us in confidence for the purposes of evaluating our products and conducting related analysis. NO personal or confidential information will be collected. Please be reminded NOT to disclose or input any personal or confidential information.

Why type in website URLs into browser instead of clicking?
To safeguard your personal information against inappropriate use or unauthorised access, genuine emails sent by Standard Chartered will never embed any hyperlink directly to the online or mobile banking login page, or request you to provide or confirm login details for online banking or personal information. We understand that you are accustomed to clicking on links and logging in directly, but typing our correct website address on the online browser address bar ensures you are accessing the Standard Chartered website.

Issued by Standard Chartered Bank (Hong Kong) Limited
由渣打銀行(香港)有限公司刊發

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For any enquiry on our products and services, please go to sccom/hk/personal/reachus/apply to send in your enquiry so that we will reply to you.

Standard Chartered Bank (Hong Kong) Limited
32nd Floor, 4-4A Des Voeux Road, Central, Hong Kong.
General Enquiry: (852) 2886-8868
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渣打銀行(香港)有限公司
香港德輔道中4-4A號32樓
一般查詢: (852) 2886-8868

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